Peter Nguyen
We work where strategy meets technology — helping organisations work out where they should be going, then building the capability to get there. Close enough to the business to understand it, close enough to the tech to build it.
Doing the work,
not just advising on it
Peter has spent 15+ years inside universities, SMEs, and large organisations — sitting on both sides of the divide that breaks most technology projects.
As the operations manager who couldn't get the tech team to move fast enough. And as the developer who watched a perfectly built system fail because nobody trained the team to use it.
Running consultancy projects on the side the whole time meant seeing the same pattern repeat across every kind of business: the automation was rarely the problem. The underlying process was broken — poorly documented, inconsistently followed, or simply never codified in the first place. Automate a broken process and you've just made the mess faster.
The other thing those engagements made clear: the people doing the work already know the answer. The team members living inside a process every day carry insights no brief or discovery workshop will surface on its own. The job is to sit with them, listen properly, and let the solution come from both sides. When the people who own the problem own the solution too — that's when it actually sticks.
That's why we work the way we do. Nothing beats watching a clunky, email-driven process become something that just works — and then seeing the team run it without us. Consulting since 2009, now full-time through Advanced Monkey.
Problem first, tool last
We start with how your business actually works. The technology is chosen to fit the problem — never the other way around.
Build for the humans
A system only works if people use it. Change and adoption aren't an afterthought — they're half the job.
Capability stays with you
We build so the business owns it. The goal is a team that doesn't need us — proven by systems still running years on.
Plain language, always
No jargon, no mystique. You should understand exactly what's being built and why it matters.
Areas of capability
Outcomes lead — the tools are how, not what.
Process & Operations
Workflow mapping, root-cause analysis, operational uplift, change management, and staff adoption. Understanding business reality before touching any technology — and leading teams through the change.
Automation & Integration
End-to-end workflow automation, REST API integrations across SaaS platforms, RPA to bridge legacy systems, and form-triggered document generation at scale — connecting tools that don't talk to each other.
AI & Emerging Technology
Microsoft Copilot deployment, Copilot Studio agent development, AI document analysis, and metadata-driven intelligence — practical AI adoption for non-technical teams, not experimentation for its own sake.
Microsoft Platform
Power Automate, Power Apps, Power BI, SharePoint, Dynamics 365, and Power Platform Centre of Excellence — including the governance frameworks that let a business own its capability safely.
Website Development
Your website is the hub of your digital world and the starting point for most businesses — but it's only the tip of the iceberg. Behind it sits the real infrastructure: your CRM, automations, workflows, and integrations. A well-built site isn't a brochure; it's the front door to a connected business. Clean, fast, and built to grow with the systems behind it.
Where we've done the work
2009 – Present
Practice Principal
Advanced Monkey
Boutique digital transformation practice. Strategy, automation, systems integration, and team capability uplift for owners and leaders across education, professional services, NFP, and SME sectors. Run alongside salaried roles; now our primary focus.
2023 – 2026
Automation Developer (Analyst Programmer)
Australian University
Power Platform delivery end to end, a Centre of Excellence implementation, and a Copilot Studio knowledge assistant. An 8-hour weekly task cut to 30 minutes; 300+ manual letters automated.
2021 – 2023
Senior Scholarships & Grants Officer
Australian University
Led an end-to-end system overhaul across 100+ scholarship programs managing $5M+ in funding, alongside a full team rebuild after the loss of all senior staff. Processes still in use three years on.
2019 – 2021
Technology & Operations Manager
Bid Writing Company
Designed and integrated a multi-platform operating environment connecting CRM, project management, time tracking, and accounting — supporting growth from $1M single-state to $5M across three states.
2018 – 2019
Account / Operations Manager
Castle Jackson
Managed client accounts and coordinated cross-continent delivery teams for SME digital projects; built a new support function to improve service delivery.
2017 – 2018
Senior Website & eLearning Developer
La Trobe University
Led website and eLearning delivery, winning a Customer Service Champion award for a multi-campus eLearning suite.
The toolkit
Chosen to fit the problem — never the headline.
Microsoft Platform
Development & Integration
Business Systems
Two ways to start the conversation
Both take you to the same place — a clear picture of what's worth fixing first. Pick whichever suits how you like to work.
Give Us a Call
Ring for a free, no-obligation chat about where your time is going. If we can't pick up, leave a message and we'll call you back.
Give us a callTell Us What You Need
A short guided form. Leave a quick message if you just want to reach us — or answer a few questions about your business and where the time goes, and we'll come back within one business day with a plain-English take on the best way forward.
Tell us what you need →Prefer email? enquiries@advancedmonkey.com
If any of this sounds like
what your business needs —
Start with a free 30-minute call. Tell us where your week goes, and we'll tell you honestly what's worth fixing first.