One team, from problem to outcome.
No handoffs, no translation layer between strategy and delivery. We diagnose the problem, design the fix, build it, and train your team to own it — then we're only as involved as you want us to be.
Four ways to engage
It starts with a free 30-minute call. Most clients then begin with an Efficiency Audit and grow from there.
| What's included | Tier 1 · Entry point Efficiency Audit Find your hidden hours $500–$1,500 Free for retainer clients | Tier 2 · Most popular Done-For-You Build We fix it for you $3,000–$15,000 Fixed quote before work starts | Tier 3 · Full engagement Full Transformation End-to-end overhaul $10,000–$40,000+ Scoped after the audit | Tier 4 · Ongoing partner Fractional Automation Lead Your ongoing tech and ops partner $1,500–$5,000 a month Month to month |
|---|---|---|---|---|
| The engagement | ||||
| What it is | A 2–3 hour deep-dive and a written report | 1–3 automation workflows, built end to end | A multi-workflow program across the business | A part-time Head of Operations and AI |
| How long | 2–3 hours | Weeks, set in the quote | 8–16 weeks | Ongoing |
| Best for | Knowing there's a better way, not where to start | One known bottleneck, solved properly | Fixing the whole operation, and making it stick | Momentum without hiring a technical lead |
| What you get | ||||
| Deep-dive into how the business runs | Included | Included | Included | Included |
| Top 3–5 automation opportunities, prioritised | Included | Not included | Included | Included |
| Plain-language report with ROI estimates | Included | Not included | Included | Included |
| Workflows designed and built | Not included | 1–3 | A full program | Ongoing, as you grow |
| The right tool for you: Power Automate, Make, n8n, custom, AI | Not included | Included | Included | Included |
| Team training | Not included | Included | Included | Included |
| Handover documentation | Not included | Included | Included | Included |
| Change management and adoption coaching | Not included | Not included | Included | Included |
| After it's built | ||||
| Continuous improvement and new automations | Not included | Not included | Not included | Included |
| First point of call when something breaks | Not included | Not included | Not included | Included |
| Strategic guidance on what technology does next | Not included | Not included | Not included | Included |
| Efficiency Audit at no charge | Not included | Not included | Not included | Included |
| Next step | Give us a call | Give us a call | Give us a call | Read the case study |
Not sure which fits? No obligation.
Prices in AUD, ex GST. Every engagement starts with a free 30-minute call; a build or transformation is quoted after the audit, and the quote is fixed before work starts.
The things people ask first
You're thinking
"We've tried software before and it didn't work."
Our answer
That's usually because the tool was chosen before the problem was understood. We start with your workflows, not a product. The tool comes last.
You're thinking
"We can't afford it right now."
Our answer
Start with an audit. You'll know exactly what you'd get back before spending anything significant — most clients know what they want to do within 48 hours.
You're thinking
"Our team won't adopt it."
Our answer
Change management is part of what we do. We've led adoption programs and built teams that still run their systems years later. We build for the humans, not just the process.
You're thinking
"Can't I just use ChatGPT or Zapier myself?"
Our answer
You can. We can also show you what's possible in an hour that would take you weeks to figure out — and make sure it integrates with how you actually work.
Dig into the detail
The tiers above are how we engage. These pages explain what we actually build — in plain English, with real examples.
Business Automation
Quoting, invoicing, intake and follow-ups handled by systems instead of late nights.
Learn more →AI Adoption for Small Business
From Copilot in your own accounts to custom AI tools built in weeks — set up safely, without the hype.
Learn more →Microsoft 365 & Power Automate
More from the Microsoft 365 you already pay for — SharePoint, Forms, Outlook, Excel.
Learn more →Process Optimisation
Map where the week goes, fix the bottlenecks, automate what a system can do.
Learn more →Website & Workflow Automation
Enquiries, bookings and forms flowing straight from your website into your systems.
Learn more →Daylesford & Hepburn
Working with small businesses in and around Daylesford and the Central Highlands.
Learn more →Not sure which tier fits?
Start with a call.
A free 30-minute call. Tell us where your week goes, and we'll tell you which tier fits, or whether you need one at all.
No obligation either way. Prefer to write? Tell us what you need, and we reply within one business day.