| Where your data lives |
In the vendor's database, under the vendor's terms |
In SharePoint lists in your own Microsoft 365, next to the files you already keep there |
| Who else can see it |
The vendor's staff, under their policy |
Nobody outside the business after handover. On the care plan, us, with access you can switch off |
| Audit trail |
Depends on the tool and the plan; often an export on request |
Every record keeps its version history: who changed what, when, and what it said before |
| Signing in |
Another login for every tool, set up again for every new starter |
Single sign-on: your team uses the Microsoft account they already have, with nothing new to set up. Clients and candidates get a secure link instead |
| Who gets in |
Seats bought and logins closed in each tool's own admin screen, one tool at a time |
Controlled from your own Microsoft 365 tenant, with the rest of your permissions. Remove someone there and their access goes with it. No seats to buy |
| Price as you grow |
Per seat, per month, every hire |
The same price at twelve people as at two |
| Connecting it to your other tools |
Through the integrations the vendor offers, or a CSV export |
It's already in SharePoint, your own back end, so Power Automate, Power BI, Excel and Teams can use it straight away |
| Backups and retention |
The vendor's policy |
Your Microsoft 365 backup and retention settings apply, the same as every other file |
| If you stop paying |
Access ends. You get an export, if one is offered |
It keeps running in your accounts. What stops is changes from us, not the system |